72+ Hour Notice

CANCELLATIONS OR RESCHEDULING REQUESTS MADE 72 HOURS OR MORE BEFORE YOUR APPOINTMENT MAY BE MADE WITHOUT A FEE.

CANCELLATIONS OR RESCHEDULING REQUESTS MADE WITHIN 72 HOURS OF YOUR APPOINTMENT WILL BE SUBJECT TO A 50% FEE OF THE SCHEDULED SERVICE TOTAL.

CANCELLATIONS OR RESCHEDULING REQUESTS MADE WITHIN 24 HOURS OF YOUR APPOINTMENT, INCLUDING SAME-DAY CANCELLATIONS, WILL BE SUBJECT TO A 100% FEE OF THE SCHEDULED SERVICE TOTAL.

NO-SHOWS MAY ALSO BE SUBJECT TO A CANCELLATION FEE AT THE DISCRETION OF THE SALON.

BY BOOKING AN APPOINTMENT WITH THE CRU SALON, YOU ACKNOWLEDGE AND AGREE TO OUR CANCELLATION AND RESCHEDULING POLICY.

Within 72 Hours

Within 24 Hours / Same Day

We understand that plans can change. As a courtesy to our stylists and other guests, we kindly ask that you provide as much notice as possible if you need to cancel or reschedule your appointment.